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LOCKED ACCOUNTS - customer requests to unlock account
MULTIPLE SUBSCRIPTIONS, ONE USER (Multiple Incurred/Attempted Charges)
RxCe
1
UNLIMITED PACKAGE - did not take effect after payment
Common Questions and Answers
10
RxCe Ticket from India
Person Who Doesn't Know How to Access to Their Courses
Person Doesn't Know What NAB-P Numbers Are (or Where to Put Them)
Person Unsure How to Reset a Test (e.g retake for a new licensing period.)
Problem: Person Wants to CANCEL a Subscription (Not Refund)
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FreshDesk Tips
2
Using AI and Canned Respones
Arcade Explanation and Order Statuses
Help Desk Software
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