RxCe
Stripe is the tool used whenever an account transaction needs to be checked and/or updated. Examples of these Stripe functions are refunds. Stripe Link: ht...
Sat, 22 Feb, 2025 at 2:40 PM
In case an invoice needs to be created to be sent to a customer, please follow these steps: Click on the "+" icon at the top right corner of ...
Sat, 22 Feb, 2025 at 3:16 PM
There are instances that customers forget their username and/or email, thus providing an email address that is not associated with their account. This makes...
Sat, 8 Feb, 2025 at 2:19 PM
Ideally, the unlimited package for an RxCe account should activate immediately after payment. However, there are instances when this does not occur. Whe...
Sun, 26 Jan, 2025 at 8:20 AM
Some customers may NOT RECEIVE or find it challenging to receive the invitation link to join a live webinar for several reasons: The customer may have mis...
Sun, 26 Jan, 2025 at 9:33 AM
Some customers are not able to find the invitation link in their inbox and spam/junk folder, and some may encounter an error or are unable to join using the...
Thu, 13 Feb, 2025 at 7:26 AM
At times, an error occurs when the RxCe platform submits and reports completed courses to CPE Monitor. This article guides resolving CPE MONITOR submiss...
Mon, 10 Feb, 2025 at 7:40 AM
Some California customers ask for written confirmation that the course, "Improving Cultural Competency in the Pharmacy Setting", meets California ...
Mon, 27 Jan, 2025 at 9:19 AM
SAMPLE TICKET: 41635, 42235 Customers introducing themselves as members of UFCW will have an Organization Passkey to acquire free courses. Provide this ...
Thu, 20 Feb, 2025 at 9:43 AM
RxCe ACPE-approved courses will satisfy the Missouri Medication Therapy Management (MTM) CE renewal requirements. This Missouri requirement is focused o...
Mon, 10 Feb, 2025 at 4:16 PM