SAMPLE TICKET: 43140 


Since the cnaZone



Ideal response:


Thank you for reaching out. 


I understand your concerns regarding the countdown timer on the cnaZone platform, and I’m happy to provide some clarification. 


The countdown timer is designed to ensure compliance with the requirements set forth by the California Board. Each cnaZone course is structured to provide an hour of credit, and the timer encourages users to take their time to thoroughly read and understand the material. 


Additionally, the cnaZone courses are frequently updated to meet the necessary standards and requirements of licensing states. It’s also worth noting that there is an alternative method for completing courses and taking tests: the "watch the video and answer questions" option. This can be found by scrolling down slightly past the countdown timer. 


If you have any more questions or require further assistance, please don't hesitate to ask. 


Thank you. 


Best regards,